TERMS OF SERVICE
SmartAssistResource.com
Last Updated: July 9, 2026
PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING SmartAssistResource.com (THE “WEBSITE”) OR PURCHASING ANY SERVICES FROM SMARTASSIST RESOURCES LTD (“WE,” “US,” “OUR,” OR “COMPANY”).
BY ACCESSING THE WEBSITE, CREATING AN ACCOUNT, OR PURCHASING ANY SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE WEBSITE OR PURCHASE ANY SERVICES.
1. DEFINITIONS
“Website” refers to SmartAssistResource.com
“Services” refers to all digital marketing and advertising services offered on the Website
“User,” “You,” or “Customer” refers to any individual or entity accessing the Website or purchasing Services
“Content” refers to all materials, text, images, and digital assets provided through our Services
“Order” refers to a confirmed purchase of Services through the Website
2. SERVICES DESCRIPTION
SMARTASSIST RESOURCES LTD provides digital marketing and advertising services, including but not limited to:
- Social media advertising management (Facebook, Instagram, Google Ads)
- Social media content creation and scheduling
- Brand messaging and campaign strategy sessions
- Sponsored post placements
- Ad copywriting and marketing assets
- Digital advertising setup and management
All Services are delivered digitally. No physical products are shipped.
3. ACCOUNT REGISTRATION
3.1
To purchase certain Services, you may need to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your password secure and confidential
- Notify us immediately of any unauthorized account use
- Be responsible for all activities under your account
3.2
We reserve the right to suspend or terminate accounts that violate these Terms.
4. ORDERS AND PAYMENT
4.1 Pricing
All prices are listed in United States Dollars (USD) unless otherwise stated. Prices are subject to change without notice. The price at the time of order confirmation is the price you will pay.
4.2 Payment Methods
We accept payments through Payonus, our secure payment gateway. Available payment methods include:
- Credit and debit cards
- Bank transfers (where available)
- Other methods supported by Payonus
4.3 Payment Processing
All payments are processed securely through Payonus. By placing an order, you authorize us to charge your selected payment method for the total order amount, including any applicable taxes.
4.4 Order Confirmation
Upon successful payment, you will receive an order confirmation email. This email constitutes acceptance of your order.
4.5 Failed Payments
If your payment fails or is declined, your order will not be processed. You may need to provide an alternative payment method.
5. NO REFUNDS POLICY
5.1 ALL SALES ARE FINAL. SMARTASSIST RESOURCES LTD DOES NOT OFFER REFUNDS, RETURNS, OR EXCHANGES FOR ANY SERVICES PURCHASED THROUGH THE WEBSITE.
5.2 By completing a purchase, you acknowledge and agree that:
- You are purchasing digital services that begin immediately upon payment confirmation
- The nature of digital services makes them non-returnable
- You have had sufficient opportunity to review service descriptions before purchase
- You understand that work begins on your project as soon as payment is received
5.3 Exceptions
The only exceptions to the No Refunds Policy are:
- If we are unable to deliver the Service due to our own fault or technical failure
- If required by applicable consumer protection law in your jurisdiction
- If a Service was not delivered at all (complete non-delivery)
In such cases, refunds will be processed at our sole discretion and may be issued as store credit rather than cash refunds.
5.4 Dispute Resolution
If you believe you are entitled to a refund under the exceptions above, you must contact us at support@smartassistresource.com within 7 days of your purchase with:
- Your order number
- Detailed explanation of the issue
- Supporting documentation or evidence
We will review your request and respond within 14 business days.
6. SERVICE DELIVERY
6.1 Digital Delivery
All Services are delivered digitally. Upon successful payment:
- For service-based packages: You will receive an onboarding email with instructions within 2 hours
- For downloadable products: Download links will be provided immediately after payment confirmation
- For strategy sessions: Scheduling links will be sent within 48 hours
6.2 Delivery Timeline
Specific delivery timelines are outlined in each Service description. While we strive to meet all deadlines, delivery times are estimates and not guaranteed.
6.3 Customer Cooperation
Timely delivery depends on your cooperation, including:
- Providing required brand assets and information promptly
- Responding to communications within reasonable timeframes
- Attending scheduled calls and meetings
Delays caused by lack of customer cooperation may extend delivery timelines.
7. INTELLECTUAL PROPERTY
7.1 Our Content
All content on the Website, including text, graphics, logos, images, and software, is the property of SMARTASSIST RESOURCES LTD and is protected by copyright, trademark, and other intellectual property laws.
7.2 Work Product Ownership
Upon full payment for Services:
- All deliverables created specifically for you become your property
- We retain the right to use anonymized or aggregated portfolio examples
- We may use your project as a case study only with your explicit written permission
7.3 License to Use
When you purchase our Services, we grant you a non-exclusive, non-transferable license to use the deliverables for your business purposes. You may not resell, redistribute, or claim authorship of our work.
7.4 Third-Party Materials
We may use licensed third-party tools, templates, or assets in our work. You receive a license to use these materials as part of the deliverables but do not own the underlying third-party assets.
8. USER CONDUCT
You agree not to:
- Use the Website for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Website
- Submit false or misleading information
- Harass, abuse, or harm our staff or other users
- Reverse engineer or copy our proprietary methods
- Use our Services to promote illegal activities
9. LIMITATION OF LIABILITY
9.1
To the maximum extent permitted by law, SMARTASSIST RESOURCES LTD shall not be liable for:
- Indirect, incidental, special, consequential, or punitive damages
- Lost profits, revenue, data, or business opportunities
- Damages arising from your inability to use the Website or Services
- Damages exceeding the amount you paid for the specific Service giving rise to the claim
9.2
We do not guarantee specific results from our marketing Services. Advertising performance depends on many factors outside our control, including market conditions, audience behavior, and your product/service quality.
9.3
Our total liability for any claim arising from these Terms or your use of the Website shall not exceed the total amount you paid to us in the 12 months preceding the claim.
10. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless SMARTASSIST RESOURCES LTD, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:
- Your use of the Website or Services
- Your violation of these Terms
- Your violation of any third-party rights
- Your provision of inaccurate or misleading information
11. THIRD-PARTY LINKS AND SERVICES
The Website may contain links to third-party websites or services (including Payonus). We are not responsible for:
- The content or practices of third-party websites
- The security of transactions processed through third-party payment gateways
- Any losses arising from third-party services
Your use of third-party services is governed by their respective terms and policies.
12. TERMINATION
12.1
We may terminate or suspend your access to the Website immediately, without prior notice, for:
- Violation of these Terms
- Fraudulent or illegal activity
- Non-payment of fees
- Conduct that harms our business or reputation
12.2
Upon termination:
- Your right to use the Website ceases immediately
- Any outstanding payments remain due
- Provisions that by their nature should survive termination will survive
13. GOVERNING LAW AND DISPUTE RESOLUTION
13.1
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where SMARTASSIST RESOURCES LTD is registered, without regard to conflict of law principles.
13.2
Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiation.
13.3
If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration body. The arbitration shall take place in the jurisdiction of our principal place of business.
13.4
You agree that any claim must be brought within one (1) year of the event giving rise to the claim.
14. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, constitute the entire agreement between you and SMARTASSIST RESOURCES LTD regarding the Website and Services.
16. CHANGES TO THESE TERMS
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes constitutes acceptance of the updated Terms.
We will notify users of material changes via email or a prominent notice on the Website.
17. CONTACT INFORMATION
For questions about these Terms, please contact us:
SMARTASSIST RESOURCES LTD
Website: SmartAssistResource.com
Email: support@smartassistresource.com
Payment Processing: Payonus
18. ACKNOWLEDGMENT
BY USING THE WEBSITE OR PURCHASING SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE, INCLUDING OUR NO REFUNDS POLICY.
